Information Collected from All Visitors to our Website
We will obtain personal data about you when you visit us.
devices. For example, we may monitor the number of times you visit our Website or which pages you go to.
This information helps us to build a profile of our users.
Some of this data will be aggregated or statistical, which means that we will not be able to identify you
Additional Personal Information that May be Collected
FALAINA may collect and process:
Personally identifiable information, such as:
Your e-mail address and name, when you contact us;
Details contained in the relevant document that you key in when you use our Services. These may
include your work / mobile contact numbers, the purpose of your query, and other relevant info;
Information about your computer hardware and software when you use our Website. The information can
include: your IP address, browser type, domain names, access times and referring website addresses. This
information is used by FALAINA for the operation of the Services, to maintain quality of the Services,
and to provide general statistics regarding use of the Website.
Use of Personal Information
FALAINA uses the collected information:
To operate the Website and deliver the Services;
To process, and where necessary, respond to your application, enquiry or request;
To gather customer feedback;
To inform or update you of other products or services available from FALAINA and its affiliates, where
you have consented to be contacted for such purposes;
To monitor, improve and administer the Website and Services, and to provide general statistics regarding
user of the Website;
To update you on changes to the Website and Services.
FALAINA does not sell, rent, lease, or release your Personal Information to third parties.
FALAINA may, from time to time, contact you on behalf of external business partners about a particular
offering that may be of interest to you.
In those cases, your unique Personal Information is not transferred to the third party without your explicit
In addition, FALAINA may share data with trusted partners to help us perform statistical analysis, send you
email or provide customer support.
All such third parties are prohibited from using your personal information except to provide these services
to FALAINA, and they are required to maintain the confidentiality of your Personal Information.
Disclosure of Personal Information
FALAINA will disclose or share your Personal Information, without notice, only if required to do so by law
or in the good faith belief that any such action is necessary to:
(a) comply with any legal requirements or comply with legal process served on FALAINA or the Website;
(b) protect and defend the rights or property of FALAINA; and
(c) act under exigent circumstances to protect the personal safety of users of the Website, or the general
We may disclose your personal information to third parties: (a) in the event that we sell or buy any
business or assets,
in which case we may disclose your personal data to the prospective seller or buyer of such business or
(b) if the Website or substantially all of its assets are acquired by a third party, in which case personal
data held by it about its customers will be one of the transferred assets.
Security Of Your Personal Information
We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted
using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your data transmitted to our site;
any transmission is at your own risk. Once we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
Access to, Updating, and Non-Use of Your Personal Information
Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the
information that we hold about you. If you would like a copy of some or all of your personal information,
please send an email to [email protected] We may make a small charge for this service.
We want to ensure that your Personal Information is accurate and up to date. If any of the information that
you have provided to FALAINA changes, for example if you change your email address, name or contact number,
please let us know the correct details by sending an email to [email protected] You may ask us, or
we may ask you to correct the information you or we think is inaccurate, and you may also ask us to remove
information which is inaccurate.
You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of
the manner described herein. We will usually inform you (before collecting your Personal Information) if we
intend to use your Personal Information for such purposes or if we intend to disclose your Personal
Information to any third party for such purposes. You can give us notice of your intention to halt the
collection, use, processing, or disclosure of your Personal Information at any time by contacting us at
Links to Other Websites
Our Website may contain links to other websites.
own privacy policies.
Changes To This Statement