Information Collected from All Visitors to our Website
We will obtain personal data about you when you visit us.
When you visit us, we may monitor the use of this Website through the use of cookies and similar tracking
devices. For example, we may monitor the number of times you visit our Website or which pages you go to.
This information helps us to build a profile of our users.
Some of this data will be aggregated or statistical, which means that we will not be able to identify you
individually.
This Privacy Policy applies to all visitors to our Website.
Additional Personal Information that May be Collected
FALAINA may collect and process:
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Personally identifiable information, such as:
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Your e-mail address and name, when you contact us;
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Details contained in the relevant document that you key in when you use our Services. These may
include your work / mobile contact numbers, the purpose of your query, and other relevant info;
(“Personal Information”)
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Information about your computer hardware and software when you use our Website. The information can
include: your IP address, browser type, domain names, access times and referring website addresses. This
information is used by FALAINA for the operation of the Services, to maintain quality of the Services,
and to provide general statistics regarding use of the Website.
Use of Personal Information
FALAINA uses the collected information:
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To operate the Website and deliver the Services;
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To process, and where necessary, respond to your application, enquiry or request;
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To gather customer feedback;
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To inform or update you of other products or services available from FALAINA and its affiliates, where
you have consented to be contacted for such purposes;
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To monitor, improve and administer the Website and Services, and to provide general statistics regarding
user of the Website;
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To update you on changes to the Website and Services.
Non-disclosure
FALAINA does not sell, rent, lease, or release your Personal Information to third parties.
FALAINA may, from time to time, contact you on behalf of external business partners about a particular
offering that may be of interest to you.
In those cases, your unique Personal Information is not transferred to the third party without your explicit
consent.
In addition, FALAINA may share data with trusted partners to help us perform statistical analysis, send you
email or provide customer support.
All such third parties are prohibited from using your personal information except to provide these services
to FALAINA, and they are required to maintain the confidentiality of your Personal Information.
Disclosure of Personal Information
FALAINA will disclose or share your Personal Information, without notice, only if required to do so by law
or in the good faith belief that any such action is necessary to:
(a) comply with any legal requirements or comply with legal process served on FALAINA or the Website;
(b) protect and defend the rights or property of FALAINA; and
(c) act under exigent circumstances to protect the personal safety of users of the Website, or the general
public.
We may disclose your personal information to third parties: (a) in the event that we sell or buy any
business or assets,
in which case we may disclose your personal data to the prospective seller or buyer of such business or
assets; and
(b) if the Website or substantially all of its assets are acquired by a third party, in which case personal
data held by it about its customers will be one of the transferred assets.
Use Of Cookies
The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is
placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to
your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that
issued the cookie to you.
Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing
relevant advertisements.
Please note that third parties (such as analytics software) may also use cookies, over which we have no
control. These cookies are likely to be analytical/performance cookies or targeting cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser setting to decline cookies if you
prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully
experience the interactive features of the FALAINA services or websites you visit.
Security Of Your Personal Information
We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted
using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your data transmitted to our site;
any transmission is at your own risk. Once we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
Access to, Updating, and Non-Use of Your Personal Information
Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the
information that we hold about you. If you would like a copy of some or all of your personal information,
please send an email to [email protected] We may make a small charge for this service.
We want to ensure that your Personal Information is accurate and up to date. If any of the information that
you have provided to FALAINA changes, for example if you change your email address, name or contact number,
please let us know the correct details by sending an email to [email protected] You may ask us, or
we may ask you to correct the information you or we think is inaccurate, and you may also ask us to remove
information which is inaccurate.
You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of
the manner described herein. We will usually inform you (before collecting your Personal Information) if we
intend to use your Personal Information for such purposes or if we intend to disclose your Personal
Information to any third party for such purposes. You can give us notice of your intention to halt the
collection, use, processing, or disclosure of your Personal Information at any time by contacting us at
[email protected]
Links to Other Websites
Our Website may contain links to other websites.
This Privacy Policy only applies to this website so when you link to other websites you should read their
own privacy policies.
Changes To This Statement
FALAINA will occasionally update this Privacy Policy to reflect customer feedback. FALAINA encourages you to
periodically review this Privacy Policy to be informed of how FALAINA is protecting your information.
